Duplicated data, poor reporting, privacy breaches, tedious processes, missed sales opportunities, uninformed decision-making, and errors are just some of the consequences you can face with mismanaged data. It can have huge impacts on your efficiency, productivity, and credibility, and if you’re not careful, it can even impact customer loyalty and business longevity.
To help you avoid this fate and ensure that your data is captured, accessible, organised, managed and most importantly, understood, we take you through a data management process that demonstrates how well managed data can transform your business.
The first step in planning a successful journey is to know your starting point, and that is where we begin in this discovery process.
We provide a Senior Data Consultant for a (half day/full day) Discovery Session with your team. Through this session, we’ll get to know you and your organisation and the industry and business climate you are operating in and answer any questions you may have. By the end, we’ll have discovered the challenges and threats to resolve, the improvements and opportunities to seize, and the data areas of interest and value to explore.
What we do at a glance:
Once we have a good understanding of your organisation and the data areas that will make the biggest difference to you, we get to work. This is where you get to reap the benefits of having a data expert take control of data and show even the most sceptical member of the team the power of leveraging your data.
Focusing on one of your key areas of interest, we capture the data, identify patterns, and organise it in a meaningful way that can be understood and result in actionable outcomes for your business.
What we do at a glance:
Once you have realised the importance of utilising your data, we develop a personalised data management strategy. This includes performing a full inventory of your information systems, data sources and business processes.
The strategy identifies the best way to capture, clean, organise, manage, and store your data so it can easily be accessed, analysed, reported on, and understood.
To ensure greater buy-in, we engage with users at this point to determine how the data needs to be used and what the new processes, practices and policies around managing data should look like to ensure they are relevant and repeatable across your business.
What we do at a glance:
This is where the rubber meets the road. Once the strategy has been approved, we start building your data management system to capture, track and monitor the changes and trends in your data. By utilising visual tools like dashboards and reports, we ensure data is easy to access, understand and action, and presented so that management can see the ROI and ongoing benefits of data management.
Through this process, we also identify data stewards and strengthen your organisational capability through education and training. While you can opt to have your data managed for you, increasing your internal capability to utilise the tools and dashboard and analyse and understand your data is crucial.
What we do at a glance:
The fundamental purpose of capturing your data is to identify ways to make your business better – more efficient, productive, profitable, and valuable to the clients you serve. All of which can be tracked through Key Performance Indicators (KPIs) to monitor how effective your actions are.
To ensure your business outcomes and results continue to get better and better over time, we embark on a continuous data optimisation process. As your business changes and grows, your data needs to reflect and respond to these changes to enable greater decision-making and results.
What we do at a glance:
Have a discussion with one of our team to see how we can help you get your project back on track to achieve the desired outcomes – faster.
Angel Place, Level 17
123 Pitt Street
Sydney NSW 2000
