Overview
Dexus, a leading Australian real estate group managing a portfolio valued at over $50 billion, sought to upgrade its property management platform from Yardi Voyager 7s to Yardi Voyager 8.
This transition aimed to leverage the latest features and user interface enhancements while ensuring the platform could support Dexus’s complex operations across office, industrial, retail, healthcare, and infrastructure sectors. Elwyn was engaged to develop a comprehensive business case and migration plan to guide this critical transformation.
Challenge
The upgrade to Yardi Voyager 8 presented several challenges. With multiple integrated modules, custom configurations, and critical business processes relying on the existing platform, Dexus needed a strategic and structured approach to assess the complexity, readiness, and risks associated with the upgrade.
Additionally, the business case required a detailed understanding of the current system footprint, dependencies, and opportunities to ensure a smooth transition.
Solution
Elwyn conducted a detailed current-state analysis of Dexus’s Yardi Voyager 7s environment, identifying key dependencies, risks, and opportunities. The approach included:
- Mapping existing system configurations, integrations, and business processes to understand the full scope of the upgrade.
- Facilitating structured workshops with stakeholders to gather insights and align on priorities.
- Developing a business case that outlined upgrade options, risk mitigation strategies, and required change management activities.
- Creating a roadmap with resource planning, timelines, and key milestones to guide the implementation process.
- Providing a project management plan to support Dexus’s internal approval and implementation planning.
Elwyn’s evidence-based approach ensured that Dexus had a clear and actionable path forward.
Outcome
Elwyn successfully delivered a comprehensive business case and migration plan, equipping Dexus with the tools and insights needed to make informed decisions about the Voyager 8 upgrade.
The roadmap provided a baseline of current-state risks and opportunities, along with a structured implementation schedule. Through collaborative workshops and stakeholder engagement, Elwyn positioned Dexus to move forward with confidence, ensuring readiness for the transition to Yardi Voyager 8.
